Original topic:

S24 text messages not imported error

(Topic created on: 02-27-2025 01:07 PM)
83 Views
ronaldos23
Active Level 1
Options
Galaxy S
Hello, since the latest update, has anyone else had issue with Bluetooth MAP (Message Access Profile) issues with car system where you get the above error message? Was working fine prior to latest update. TIA.
0 Likes
1 Comment
Helenna
Moderator
Moderator
Options
Galaxy S

Hi ronaldos23,

We are sorry to hear this issue from you and understand the frustration you're experiencing with the recent update on your Galaxy S24. We appreciate your patience as we work through this.

Here are a few troubleshooting steps that should help resolve the issue:

Restart Your Devices: Power off both your Galaxy S24 and your car’s infotainment system, then turn them back on. This can help clear any temporary glitches.

Clear Bluetooth Cache on Your Phone: Go to Settings > Apps > Tap the three-dot menu and select Show system apps. Find and select Bluetooth, then go to Storage and tap Clear Cache. This can help reset any corrupt data that may be affecting your Bluetooth connection.

Unpair and Re-pair Devices: On your Galaxy S24, go to Settings > Connections > Bluetooth. Find your car's system in the list of paired devices, tap the gear icon, and select Unpair. Re-pair the devices and follow the on-screen instructions to reconnect.

Check App Permissions: Ensure that your messaging app has the necessary permissions. Go to Settings > Apps > Your Messaging App > Permissions, and verify that it has access to SMS and Bluetooth.

Some compatibility issues may arise after software updates. Please check if your car's infotainment system has any available updates that could improve connectivity.

Thank you.

0 Likes