Original topic:

S24 Ultra Scoll Lag Issue

(Topic created on: 02-06-2024 02:22 AM)
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auralight
Active Level 1
Options
Galaxy S

Hi Samsung

Me and other users are having the EXACT issue!

Scroll LAG on Google Discover and News Feed, Reddit, Twitter!

https://r1.community.samsung.com/t5/galaxy-s/terrible-scrolling-lag-in-s24-ultra/td-p/25408392?src=S...

Has anyone found ANY Solution to this issue?

We're all waiting anxiously! It's very annyoying and disaapointing to use especially on new flagship phone S24 Ultra!

Appreciate if we keep everyone updated in this thread thanks guys!

3 Comments
Helenna
Moderator
Moderator
Options
Galaxy S

Hi, We sincerely apologize for the inconvenience caused to you.

We’ll ensure you that it will be considered as feedback and value your time contacting us.

We certainly bring it to our team for further review.

auralight
Active Level 1
Galaxy S

Hi Thanks Helenna,

1) Can I return for a warranty to exchange for a new device that doesn't have the scroll lags?

2) Has this issue been reported and escalated to the Samsung team for a fix? Or a software upgrade that will fix it?

Thanks

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cdmcmillon
Active Level 1
Galaxy S

I'm having the same issue,  scrolling looks horrible 

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