Original topic:

Samsung Music Refuses to change artist name [Specific]

(Topic created on: 04-10-2021 01:16 PM)
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AsianaPrince02
Beginner Level 2
Options
Galaxy S

I have a song on my computer (as an MP3 file) named On The Ground by Rosé. However, when I try to rename it on Samsung Music, it autocorrects to The Rose for no particular reason. It's like the device doesn't want me to change the name of the artist. 

 

Again, the name works perfectly fine on my computer. My phone just doesn't recognize Rosé  as a name and refuses to let me change it to so. HOWEVER, TheRosé, ThRosé, TRosé ALL WORK. Therefore, it has nothing to do with the accent. 

 

I've tried everything I could to fix this, but it just keeps correcting itself to The Rose. 

Even if I use an alternate tag editor for my phone, it just doesn't change with the tag editor either. I change it, and it says that it was successful, yet when I press backspace to the music list it's still as The Rose, which is super annoying. 

 

Thank you for any help you can provide. 

5 Comments
Halston
Moderator
Moderator
Options
Galaxy S

Hey AsianaPrince02,
Please note that the special accents are available in the French language.
We suggest you to change the device language to French and check if it is working fine.
Go to Settings> General Management> Tap on Language and input> Select Language> Tap on Add Language icon to add a language> Select the French Language.

yvesoul
Active Level 1
Galaxy S

my language is already set as french but it still doesn't work, i tried removing french and adding it back but the problem is still the same ...

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Halston
Moderator
Moderator
Options
Galaxy S

Hey yvesoul,
Please perform the clear cache of the Samsung Music app and check if it works fine.
Go to Settings> Apps> Select the Samsung Music app> Storage> Clear cache.

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yvesoul
Active Level 1
Galaxy S

tried that a while back and it didn't work, just tried again after you told me to do so but nothing changed, i still have the same problem ...

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yvesoul
Active Level 1
Galaxy S

yeah i have the exact same problem with both on the ground and gone which is really annoying...

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