Secure folder opening

[jFerRR]

I've noticed that my secure folder, more specifically the gallery app in the secure folder, keeps opening in the background, and running.

Everytime I go kill processes I see it running..

Anyone else with this same problem? And or have a solution?

S23ultra 

[Ayyman]

Hi jFerRR,

Thank you for sharing your experience with the Secure Folder on your Galaxy S23 Ultra. We truly empathize with the frustration this may cause.

To help resolve the issue, please try the following steps in order:

1. Update your device software
Go to Settings > Software update > Download and install to ensure you have the latest One UI and security patches.

2. Clear Secure Folder cache
Navigate to Settings > Apps > Secure Folder > Storage > Clear cache. This can resolve temporary background activity.

3. Check background activity permissions: Go to Settings > Apps > Secure Folder > Battery > Allow background activity and toggle off if not needed.

5. Refer to official support guide:
For more detailed instructions, please see: Samsung Support- Remove unnecessary files and close background apps.

https://www.samsung.com/ca/support/mobile-devices/how-to-remove-unnecessary-files-and-close-backgrou...

[Wolexf]

I have the same experience on my S24 Ultra and it's on the latest software version

[AgentOran9e]

Same here on S23