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06-03-2020 12:32 PM in
Galaxy S- I realized about the french keyboard months after I bought it. 2018. When I finally started to use the cover keyboard 2019.
TAB S4 KEYBOARD. TAB S4 KEYBOARD only in FRENCH
- NOBODY, including 3 managers in Samsung stores in Etobicoke, North York and Toronto told me and warned me that the keyboard only comes in FRENCH.
- We as Canadian DO NOT understand how a enterprise as SAMSUNG can do this.
- I called customer care, and they did not care. Not exchange, not refund, not solutions. This after expense thousand of dollars for my company in Samsung products.
- What is going on here about not supply the right devices to Canadian English speakers?
- Samsung knows there in not a right answer for that. Anyway I lost my money, and next time, for first time, I will start to check very well before to proceed to pay any Samsung products.
G. Acosta
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06-03-2020 04:50 PM in
Galaxy SHey@Tioman,
Samsung values the relationship with its customers. We realize that you have been greatly inconvenienced by the situation. Unfortunately, there is no other option available.