Original topic:

TAB S4 KEYBOARD

(Topic created on: 06-03-2020 12:32 PM)
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Tioman
Beginner Level 2
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Galaxy S

- I realized about the french keyboard months after I bought it.  2018. When I finally started to use  the cover keyboard 2019.

TAB S4 KEYBOARD. TAB S4 KEYBOARD only in FRENCH

- NOBODY, including  3 managers in Samsung stores in Etobicoke, North York and Toronto told me and warned me that the keyboard only comes in FRENCH.

- We as Canadian DO NOT understand how a enterprise as SAMSUNG can do this.

- I called customer care, and they did not care. Not exchange, not refund, not solutions. This after expense thousand of dollars for my company in Samsung products.

- What is going on here about not supply the right devices to Canadian English speakers?

- Samsung knows there in not a right answer for that. Anyway I lost my money, and next time, for first time, I will start to check very well before to proceed to pay any Samsung products.

G. Acosta

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Halston
Moderator
Moderator
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Galaxy S

Hey@Tioman,

Samsung values the relationship with its customers. We realize that you have been greatly inconvenienced by the situation. Unfortunately, there is no other option available.

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