Original topic:

The apps in my secure folder keep logging me out

(Topic created on: 05-05-2021 08:07 AM)
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Cytamora
Beginner Level 2
Options
Galaxy S

What the tittle says. Its very annoying and i have to log in to every single app.

this only happened after the newest update on my samsung J8 dated 3rd of may

2 Comments
Valeriya
Moderator
Moderator
Options
Galaxy S

Hi, As you have updated the android version I suggest you perform Wipe Cache Partition and write back to us if the issue still persists. Please try performing the wipe cache partition by following the instruction below and check if the issue got resolved. Turn off the device. Press and hold the Volume Up key and the Bixby / Power key. When the Android logo displays, release both keys. An 'Installing system update' message may show briefly before the Android Recovery menu options appear. Press the Volume down key several times to highlight "Wipe cache partition". Press Bixby / Power key to select. Press the Volume down key to highlight Yes, then press the Bixby / Power key to select. When the process is complete, the Reboot system now is highlighted. Press the Bixby / Power key to restart the device.

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Cytamora
Beginner Level 2
Galaxy S

I will try and let you know. Thanks!

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