We sincerely apologize for the inconvenience you are experiencing when attempting to rename playlists on YouTube, where the keyboard does not open on your current device. We understand how frustrating it can be when a feature works correctly on one phone but not on another, and we appreciate you bringing this to our attention. Please try with the below mentioned Troubleshooting Steps and check.
Restart your device: A simple reboot can sometimes restore input functionality.
Update YouTube app: Open the Google Play Store and ensure the YouTube app is updated to the latest version.
Clear cache and data: Go to Settings > Apps > YouTube > Storage and clear cache/data, then reopen the app.
Check default keyboard settings: Navigate to Settings > General management > Keyboard list and default and confirm that a keyboard is enabled and set as default.
Test with another keyboard app: Install an alternative keyboard (e.g., Gboard or SwiftKey) to verify if the issue is keyboard‑related.
Safe Mode test: Boot into Safe Mode to check if third‑party apps are interfering with keyboard functionality.
Reinstall YouTube app: Uninstall and reinstall the app to refresh its configuration.
System update: Ensure your device is running the latest software version under Settings > Software update.
Factory reset (last resort): If the issue persists, back up your data and perform a factory reset to eliminate deeper software conflicts.
If the problem continues after these steps, we recommend submitting an error report via the Samsung Members app or contacting YouTube Support for further assistance.
We appreciate your patience and understanding, and your feedback will be shared with the relevant team to help improve app compatibility and user experience.
