Original topic:

update problems😫😫😫😫

(Topic created on: 08-22-2020 12:15 PM)
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RByrd57
Active Level 1
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Galaxy S
Has anyone else had problems since the last update?😥😬😫😫😫
Everything has disappeared. When I reinstall disappears again. 
My internet & data is losing connection, which is a real problem when I'm driving and I'm using Maps.
My battery is getting used up 2% for every minute.
I have to touch everything 2 and 3 times for it to open. 
Nothing seems to be working. 
All of my bookmarks on my Homepage is gone even though I have backed up everything. When I called Samsung they said I did not back everything up but yet my backup shows that I backed up 6 hours prior to the update on Samsung and on Google. .... But when I've contacted them they said it's not worthy of escalating to the next level. 
But when I Google it it shows that this has been a problem with Samsung since 2018. So you would think in the 4 years they would figure it out. If they're using the excuse that you have to back up the phone before you have an update then they should have a backup. Button prior to the update okay.
Do I just throw the phone away and go with another phone and carrier? Is this a problem they will fix? I really don't have the time to continually download apps and do the research again to put the bookmarks on my homepage. And they don't have a place to put bookmarks except for on the homepage. I'm at a loss I don't know what I should do about this. 
Open to suggestions

10 REPLIES 10
Fabriciorh79
Beginner Level 2
Galaxy S
My battery level icon just disappeared on my Samsung ultra s20! Someone knows why??
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