YouTube not working properly

[anandzeus]

My youtube is not working properly for couple of days. The video jumps forward and freeze and the audio will be playing on the background.  When the audio reaches a certain point the video starts. Does anyone have the same issue?

[SamsungLaura]

Hi @anandzeus, that's strange. Could you try some of the below troubleshooting steps and let me know how you go:

1. Clear app storage and cache

Tap and hold YouTube app icon > App info > Storage > Clear Data

2. Optimise device

Settings > Device care > Optimise now

3. Close background apps

||| > close all