Original topic:

YouTube not working properly

(Topic created on: 04-19-2022 10:50 AM)
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anandzeus
Active Level 1
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Galaxy S
My youtube is not working properly for couple of days. The video jumps forward and freeze and the audio will be playing on the background.  When the audio reaches a certain point the video starts. Does anyone have the same issue?
1 REPLY 1
SamsungLaura
Moderator
Moderator
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Galaxy S

Hi @anandzeus, that's strange. Could you try some of the below troubleshooting steps and let me know how you go:

1. Clear app storage and cache

Tap and hold YouTube app icon > App info > Storage > Clear Data

2. Optimise device

Settings > Device care > Optimise now

3. Close background apps

||| > close all

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