Original topic:

Anyone else's Fold 7 Pre-order getting delayed delivery date?

(Topic created on: 07-29-2025 07:10 AM)
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Hojunder
Active Level 1
Options
Galaxy Z
Late last night mine changed from July 30th to now Aug 14th. 

Customer support as supportive as always by giving vague answers "oh we don't see any discrepancy on the dates, fulfillment team is tirelessly working..." yeah yeah we get it.

Silly me for expecting a multibillion dollar company with long history of product releases to deliver pre-orders on time. Apple does a better job guaranteeing delivery dates shown to customers at the time of pre-orders. Do better Samsung.
7 REPLIES 7
pchan0
Active Level 7
Galaxy Z
What's more bizarre is they have the phones in stock ready to ship when you order now!1753804054879.jpg
Hojunder
Active Level 1
Galaxy Z
Samsung: "Please participate all these promos so you can get discounts codes and thank you for being a loyal customer and pre-ordering!"
Also them: "Since you've wasted time with us already, now go wait some more."
Amazing, just amazing....
Pw_a
Active Level 1
Galaxy Z
At least you have a *** 😂.
My store order was scheduled for pick up on 22th, it got cancelled a day before, and no update ever since.
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Hojunder
Active Level 1
Galaxy Z
Wait, so they just willy nilly cancelled your order? Wow, pandemonium.
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Pw_a
Active Level 1
Galaxy Z
They just cancelled my pick up appointment, but no re schedule so far. Sorry for confusion.
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Hojunder
Active Level 1
Galaxy Z
No biggie. Though you should complain to the CS on what's up with no pickup reschedule. 🤞
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Kirk_Godfrey
Active Level 7
Galaxy Z
This is no big surprise for Samsung. Samsung constantly underestimates demand after unpacked. The inventory level for pre-order is at a very disappointing low level. Whoever does market research for Samsung should have their contacts terminated. This is the second year in a row that Zfold rollout has been plagued by lack of Inventory. Last year I ordered the Zfold 6, Watch 7 Ultra, Buds3 Pro & Ring on unpacked day. It took Samsung 2.5 months to complete my order. Every device except the Watch has accumulated Air Miles Points for repair in Mississauga. Zfold 6 screen delaminating, Ring charger twice & Buds3 Pro losing voice activation. So now my Original delivery date was July 22nd for Zfold 7 1TB Shadow Blue and a Watch 8 Classic. Delivery date changed to August 5th...no explanation even though I got a restock notification last week1753826183932.jpg