Original topic:

Bluetooth Audio software bug

(Topic created on: 09-20-2022 08:57 PM)
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SasiC
Active Level 1
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Galaxy Z
Hi there,

I have an issue where my phone keeps playing audio when I connect to car Bluetooth(no Android Auto) while on any form of VOIP call (WhatsApp, Google Meet, Messenger,etc). The issue is I can't stop the music, it just starts playing again when I hit pause and keeps doing that. It plays audio in YouTube Music (which is my primary streaming service). 

Has anyone else come across this issue? If so, any advice for how to not need to end call, stop audio and call back?

Thank you
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4 Comments
Helenna
Moderator
Moderator
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Galaxy Z

Hi, have you tried clear cache and clear data of the music app.

Also, uninstall and re-install the app?

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SasiC
Active Level 1
Galaxy Z
I have tried clearing cache, haven't tried reinstalling the app yet. I will give that a try and get back
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Helenna
Moderator
Moderator
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Galaxy Z

Hi SasiC, just to confirm is your issue resolved after performing the above suggestions?

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SasiC
Active Level 1
Galaxy Z
Hi Helenna, unfortunately I haven't had a chance to test it yet. I will test it later today and get back to you on it 😊
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