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09-20-2024 09:38 PM (Last edited 09-20-2024 09:44 PM ) in
Galaxy Z- Mark as New
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09-23-2024 07:45 AM (Last edited 09-23-2024 07:46 AM ) in
Galaxy ZHi WallyWest,
We are sorry to see this issue with the Modes and Routines widgets on your Galaxy Z Flip5 after the update and appreciate your efforts in performing the possible troubleshooting steps to solve the issue. Please try the below steps and see if they worked you.
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Check Widget Settings: Long press the widget and check if there are any settings related to labels that you might need to adjust.
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Reset App Preferences: Go to Settings > Apps, tap on the three dots in the upper right corner, and select Reset app preferences. This won’t delete any data but can reset settings that might be affecting the widgets.
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Safe Mode: Boot your phone in Safe Mode to see if a third-party app is causing the issue. If the labels appear in Safe Mode, a third-party app may be interfering.
If the issue still persists, please consider reporting it through the Samsung Members app.
Open the Samsung Members app, and then tap the + key at the bottom right > Tap Error reports > A message will populate for you to choose Always to send the system log data or Just this time. We recommend being connected to Wi-Fi network depending on your mobile network plan > You will be able to choose from Category on what issue your device might be experiencing among the list > Please enter issue details or attach a video or screenshot to make easier to understand. Then press Send icons to complete report.
Thank you.