Original topic:

No help

(Topic created on: 06-06-2025 07:09 AM)
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canbaby
Active Level 1
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Gaming Hub
Still no help from galaxy store or Samsung with their update that made all my parking master levels disappear. So stay away from any updates from galaxy, gaming store or Samsung. You will loose everything you accomplished.
2 Comments
Helenna
Moderator
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Gaming Hub

Hi canbaby,

We’re really sorry to hear that you lost all your Parking Master progress after the recent update.

Unfortunately, some updates can occasionally disrupt app data, especially if the game relies on local storage without proper cloud sync. We recommend checking whether the game supports Google Play Games or Samsung Game Launcher for backup — and if so, ensure you're signed in with the same account you originally used.

If your progress still doesn’t return, we encourage you to reach out directly to the game developer through the Galaxy Store or in-game support — they may be able to assist with recovery if you provide your player ID.

Your feedback is valuable and helps raise awareness. We’ll also forwarded this internally to the Galaxy Store team.

Thank you.

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canbaby
Active Level 1
Gaming Hub
I have reached out and they say there is nothing they can do. So now I just warn people what may happen