Original topic:

Fingerprint recognition not working with screen protector

(Topic created on: 04-22-2023 07:10 PM)
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jarrjazz
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I have an S23 ultra. The fingerprint recognition  doesn't work with glass screen protectors....

Will Samsung fix this?
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Helenna
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Hi, as adviced by gokongming the screen protector might not be compatible with your device.

Please try to add fingerprints again and check if your fingerprint issue is solved.

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