Original topic:

Gallery video face editing removed?

(Topic created on: 01-07-2024 09:31 AM)
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puppetmagic
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Hello,

Last months samsung update removed the option to edit face in videos when editing a video from your gallery (im using a samsung s22). Before the update you could smooth skin, edit jawline and make eyes bigger, ect. 
 This is for VIDEO. Photos still has the option to edit face. But im specifically inquiring about why the option has been removed for videos?? 
 
 Any idea if i can uninstall the update and get the video face editing option back? Or any apps from the galaxy store/app store that you recommend that has similar features?

Any tips or solutions would really be appreciated 
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Helenna
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Hi, we are sorry to inform you that such an option is not available. We’ll ensure you that it will be considered as feedback and value your time contacting us.

We certainly bring it to our team for further review.

Hopefully, the feature that you are expecting might be added in future update.

puppetmagic
Active Level 3
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Hello, this feature was available. I used it for many years in the gallery when i was editing videos. Since this last samsung update i have not seen the option. That is why i made this post because i dont understand why it was removed and i want to see if i can get it back some way.

Ive had a samsung for many years and ive always appreciated that in the gallery editor u could edit face in videos.
puppetmagic
Active Level 3
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Is there a way to uninstall the new smasung update..? Or to possibly remove the gallery update and turn it back to the previous version that included video face editing???
Stephanelli
Active Level 1
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Many of us Samsung customers are VERY upset over this, including me!! 

       Why did they go and screw everything up! This is VERY bad business on Samsungs part and people will likely go to Apple Iphones if this is the way Samsung does customers (removing things that we had, and loved and no way to bring back the option. Really rotten of Samsung. All of my family use Apple and I will join them. I did NOT pay a fortune for a smartphone with features I loved to have them suddenly removed and no way to revert back to the way it was that I loved. 

      I always DEFENDED Samsung to others  over Apple but if they don't resolve this I will tell my many friends and some family members how bad they conduct things. 

      *note* I am not blaming you, I am only speaking against the company and hope that you will pass them on to them. 

 

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justicemercury
Beginner Level 2
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I am really pissed that I cannot edit faces on a video in the gallery app!!! I downloaded the update and my option to edit a face in a video was gone!! I want the old version back before the update!! Now it's ruined!!
puppetmagic
Active Level 3
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!!! See i knew i wasnt the only one experiencing this. Its so sad. Please send in a error report to samsung so they can see what they did wrong. I want to remove the update so bad
Stephanelli
Active Level 1
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I'm with you totally on this!! I am VERY upset that they did this!! WHY can't they leave things alone !!!?? 

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puppetmagic
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If you find an alternative app that does the same thing please let me know
Stephanelli
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I would like to know as well!! I want an app where my photos are stored and I can edit just the way the galaxy was before they had to make these STUPID changes!! Goodness I'm mad!! 

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