Original topic:

Gemini needs rework

(Topic created on: 10-09-2024 07:24 PM)
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Zjking10
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Can't even turn on heating it's freezing outside...

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Helenna
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Hi Zjking10,

Sorry to hear that your'e experiencing freezing issues with Google Gemini.

Please ensure your app and device software are up to date, also please send an error report using Samsung Members application.

Open the Samsung Members app, and then tap the + key at the bottom right > Tap Error reports > A message will populate for you to choose Always to send the system log data or Just this time. We recommend being connected to Wi-Fi network depending on your mobile network plan > You will be able to choose from Category on what issue your device might be experiencing among the list > Please enter issue details or attach a video or screenshot to make easier to understand. Then press Send icons to complete report.

Thank you.

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