Original topic:

How long does it usually take to get an order confirmation email?

(Topic created on: 11-01-2022 06:23 PM)
2515 Views
Phosphorusfox
Active Level 1
Options
Others

It’s been two days now, this is just surprising to me. Is this really normal? I can’t check the status of my order in any way and it makes me uncomfortable, I feel like they should make it more obvious when making a purchase that you won’t hear anything about the order for days at a time. Idk it makes me feel like it didn’t work the longer I have to wait the less hopeful or excited about the situation I become. It’s just disappointing and frustrating that something that should be a pleasant experience is turning into such a headache. 

0 Likes
12 REPLIES 12
Phosphorusfox
Active Level 1
Others

Ohh update, the order appears under my orders in my account now, I still didn’t get an email but being able to see the order and check the status is amazing compared to nothing lol now I know there is an order and it’s processing I’m very happy about that! 

0 Likes
melgilbrea
Active Level 1
Others

Has your order been shipped yet? I also have my order appear on their website but no email yet.

0 Likes
Phosphorusfox
Active Level 1
Others

No it hasn’t shipped yet. This is better than nothing for me tho for now at least I can see that the order exists 

0 Likes