Original topic:

KS8000 Stuck in infinite power cycling

(Topic created on: 12-06-2021 05:10 PM)
343 Views
idleactivist
Beginner Level 2
Options
Others

I'm looking for help here.  I have called Samsung Help and got nowhere.

My 65" KS8000 TV is power cycling over and over.  Black Screen to 'Black' (on) screen.  When I turned it on last night, it said it updated to the 1250 firmware, and then the image started to turn off and back on.   The image faded until it's only a 'Black' (on) screen.  and that's all it does not, without touching anything, it just power cycles over and over.  The remote does nothing, and the power button on the TV does nothing.

I have tried to 'hold the power button for 30s', unplug for 5 minutes, try a different power cord, try a different power outlet, etc etc.  All the suggestions from the Samsung Help Line

 

It's completely unresponsive,  I'm at a loss here...  I've have only used Samsung products since 2006, and this KS8000 has been nothing but a pain...

0 Likes
1 Comment
Reynaud
Moderator
Moderator
Options
Others

Hi, We suggest you to contact Samsung service center so that the technician will check and repair it.
https://www.samsung.com/ca/support/service-center/

0 Likes