Model NE59J7630SS control panel Caught on fire and scorched the wall quickly

[DJtr6]

I have Model NE59J7630SS manufactured October 2015 that caught fire last night.  My wife was using the oven at 400 and stepped away for a minute and came back to flames coming up from the back of the unit.  She turned off the oven and the flames stopped.  When I arrive it smelled like an electrical fire and the wall behind the stove was scorched. after moving the stove from the wall, I could recreate the fire by tuning on the oven. Had she not found it in time, the wall would have burned.  I had no idea that this was an issue with Samsung freestanding stoves and Im disappointed that no recall has been issued for these.  This is VERY dangerous unless you CONSTANTLY watch your food cook in order to shut off the oven when it catches fire.

[Helenna]

Hi, that's really very sad to hear. We hope that you and your family are safe.

Please do not to use the unit until it is examined by the service technician.

We kindly request you to contact our Live chat team by the given link, so that they will forward it to the appropriate team.

https://www.samsung.com/ca/support/contact/

[EmyO]

Hello , same thing happened to my stove, this needs to be a recall. Samsung needs to fix this problem before someone is killed.

[Esk1]

This just happen to our stove.  Is this a warranty repair?