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12-26-2021 11:34 AM in
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12-26-2021 04:24 PM in
Others![Moderator Moderator](/i/rank_icons/moderator.gif)
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12-27-2021 09:03 AM in
OthersHi, Welcome to the Samsung Members Community Canada. I suggest you to perform the reset network settings on your phone. Go to Settings> General Management> Reset> Reset Network Settings> Reset settings.
This will reset all network settings, including those for Wi-Fi, Mobile Data, Bluetooth.
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12-27-2021 09:35 PM in
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12-28-2021 08:15 AM in
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12-28-2021 10:18 AM in
OthersHi, We suggest you to go for backup and reset. Here are the steps to backup your data:
Backup from Samsung account--Apps > Settings > Cloud > Backup > Select the data > Back up now.
Backup from Google account--Apps > Settings > Backup and reset.
Here are the steps for factory reset, settings>>General management>>Reset>>Factory data reset>>Scroll down to the bottom and tap on Reset>> Delete All.
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12-28-2021 08:14 AM in
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01-06-2022 11:35 AM in
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05-13-2024 03:55 PM in
Others![](/skins/images/DA5B246C225551B3DD2A8087A7208202/responsive_peak/images/icon_anonymous_message.png)