Samsung NU8000

[Jatt007]

purchased a 75 inch, NU8000 in June 2019. Started using it late November the same year. The TV turns on and off continuously, I went through the trouble shooting and nothing worked, the tv is out of warranty and to fix the screen has to get replaced. Apparently this happens a lot on the TV’s built between 2017 and 2021. There is a design issue and I spoke with multiple technicians who deal with this issue with multiple owners. The technicians told me that there should be a class action as they are having to let owners of these TV’s dispose them as the cost is to expensive to replace. Samsung is well aware of the problem. If the infra red light blinks twice between the on/off cycle, it requires a screen replacement. I have 2 of these units and just hoping the second one does not have the same issues. 

[Axton]

Hi, we kindly request you to contact live chat with the inspection report and also the bill of sale copy with our Online support team by the link given.
https://www.samsung.com/ca/support/contact/#onlinesupport