Original topic:

Samsung Remote and Cogeco cable box

(Topic created on: 09-10-2020 06:39 PM)
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Grambo
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I can use the Samsung remote for most options on the cable box except to play the Cogeco DVR or Menu buttons.  Can the coloured ABCD buttons (or any others) be programmed somehow to map to the Cogeco remote?  TV is UN75TU7000FXZC

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keagan
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Hi Grambo, As the TV remote is working with the cable box, it appears that there might be compatibility issues with the universal remote and the Cogeco DVR. We suggest you to check with Cogeco DVR support to see if there is any option available to program it.

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Grambo
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Hi Keagan, you are suggesting i ask a cable company for support to resolve an issue outside of their realm?  They barely support within their realm, so not worth the phone call, 1 hour wait, and snide comments from their support rep.

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Grambo
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don't get me wrong - i appreciate the feedback Keagan.  Just don't think it is a worthwhile exercise to deal with cable co.

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