Original topic:

Someone Is Using My Email For Samsung Account

(Topic created on: 02-13-2024 09:58 AM)
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hillspills
Beginner Level 2
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My email is already being used for another person's account. (I made another email to create a Samsung account to register my phone and post this.)

How do I delete the account associated with my email? I can't get into the account because whoever used my email entered their own data (ie. birthdate) so I cant reset the password or access it in anyway. I don't ever remember receiving confirmation about this account or anything, either.

3 Comments
Helenna
Moderator
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Hi, I request you to please contact us on Live chat by using the below link. Our higher team will help you.

https://www.samsung.com/ca/support/contact/

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Mslaura
Active Level 1
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I'm curious what is the difference in your team? "Our higher team" will help you. @hillspills did this higher team assist you?
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tjay2023
Beginner Level 2
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Something happend with mine on February 12 looked at it on the the 13 and just like I had no account what so ever and the app protection was shut off
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