XBox Series X Samsung un65ju7700 TV

[mandicakes]

So, we're trying to hook up an XBOX Series X to our 65" Samsung 4K UHD TV. All we get is a black screen when the Xbox is turned on. If we go to Multi-Link, we can see the Xbox menu and function through it just fine, but it only fills a small portion of the screen (not ideal for playing).

Anyone have any idea what's going on? We've hooked our Xbox One X back up and everything is working fine there. We can't figure out what's going on and we're pretty sad that it seems we just bought a very expensive paper weight!

[RobertZ]

Maybe a better HDMI cable is required.

Otherwise check that both devices match specs for HDMI and HDCP.

[CynicalJerk84]

You might need the 2.1 htmi cable

[Valeriya]

Hi, Please check the specifications of XBOX, as suggested by CynicalJerk84, the TV supports HDMI 2.0