Original topic:

portrait mode Not finding face

(Topic created on: 02-04-2021 11:23 PM)
Fabrianno
Active Level 2
Options
Portrait
Hello guys, is anyone experiencing same issue like me. When I activate portrait mode on Galaxy S21 ultra the camera keep saying finding Face or position face in the circle but nothing happens when I toggle with options. I tried to turn ON/OFF , clear cashe and data , work for a while and then back to same issue,  portrait video is working fine.
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5 Comments
Valeriya
Moderator
Moderator
Options
Portrait

Hi Fabrianno, Please try to use the portrait mode under sufficient light. The background blur may not be applied properly in the following conditions:

The device or object is moving.

The subject is thin, transparent or the background might be in the same colour or plain.

Fabrianno
Active Level 2
Options
Portrait
Tank you for the Tips
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asifakberali
Active Level 8
Options
Portrait
Perhaps, you're an invisible man? Share us your great power please. 😅😁
Fabrianno
Active Level 2
Options
Portrait
LOL I might be
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Anonymous
Not applicable
Options
Portrait
wearing a mask maybe?
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