Original topic:

Samsung health app no longer allows input of weight above 99lb or 99kg

(Topic created on: 06-10-2025 01:58 PM)
311 Views
delefatu
Active Level 3
Options
Samsung Health
Samsung health app is no longer allowing me to input workout weights of 3 digits. It only allows up to 99lbs or 99kg. If I attempt to input 100lbs or 100kg the app crashes and restarts.

I have tried trouble shooting steps with 3 agents - clearing cache, uninstall ingredients and reinstalling, rebooting multiple times, wiping phone cache partition etc - without any success.

Device is samsung galaxy S22. The app works fine on my galaxy watch 5 without any issues. I'm suspecting the most recent update (May 2025) of the phone app is the culprit. I started noticing the issue on Thursday June 5, 2025.
10 REPLIES 10
delefatu
Active Level 3
Samsung Health
I've sent an error report as advised but yet to hear any feedback. I'm hoping someone here can help or at least let me know if the issue is more widespread. Thanks
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astrobird
Beginner Level 3
Samsung Health

I have this bug also.

S 24 Ultra

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delefatu
Active Level 3
Samsung Health
Fyi - this is fixed now with latest update. Please check. Thanks
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Helenna
Moderator
Moderator
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Samsung Health

Hi delefatu,

Thanks for bringing this to our attention, and we appreciate the detailed troubleshooting steps you've already taken. We understand how frustrating this issue must be, especially for users tracking strength training progress.

We're currently looking into reports of this behavior, and your submitted error report will help our developers investigate further.

In the meantime, please ensure:

  • You're running the latest version of Samsung Health from the Galaxy Store or Play Store.

  • Your device software is fully up to date via Settings > Software Update.

Thank you again for your patience and for being part of the Samsung Members Community.

delefatu
Active Level 3
Samsung Health
Hi Helenna, thanks for the response. Yes, I have the latest version of the app and my device software is up to date. I'm looking forward to a speedy resolution. Thanks.
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Kookido
Beginner Level 2
Samsung Health

Hi, I am also having this issue. Latest phone update, latest SHealth update etc.

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delefatu
Active Level 3
Samsung Health
Hi Kookido, thanks for letting me know that I'm not the only one experiencing this. I hope it's fixed ASAP.
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delefatu
Active Level 3
Samsung Health
Fyi - issue is now fixed. Thanks
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delefatu
Active Level 3
Samsung Health
Hi, I observed that this issue is fixed for me after installing the latest update (June 18). Thanks!1750977385024.jpg
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