Original topic:

Type of workout

(Topic created on: 04-10-2023 12:59 PM)
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Tom1024
Beginner Level 2
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Samsung Health

I recently got my Galaxy Watch 5 and started to use 'Footpath' app to plan my routes before the run. This app is compatible with Samsung health and I can export the map to my watch. The problem is that when I need to choose type of workout, it offers me Cycling and Hiking only. If I want my workout to be Running, I can't use Footpath and the map. 

I attached a picture, it's in a different language, but... at the bottom of the picture there are only two options. I need more. Has anyone else had this problem? Thanks 

Screenshot_20230410_194311_Samsung Health.jpg

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2 Comments
Helenna
Moderator
Moderator
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Samsung Health

Hi, we apologize for the inconvenience caused to you and will help you resolve this.

We suggest you to send us an error report by following the below steps.

Launch the Galaxy Wearable app and tap the 'more' >> Tap 'Contact us' and then tap 'Error reports' >> Select device >> Next >> Describe the issue accurately and in detail >> Make sure 'Send system log data' is ticked >> Send your error report.

An expert from the Samsung Members team will try and respond to the report as quickly as possible.

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CosmicHorizon
Beginner Level 2
Samsung Health
This is also an issue i am having. Its not an error, it seems to be by design and i cant understand why samsung figures people should only be able to use this feature for cycling and hiking. It should be availible for all activities. Really kills the app for me as i like discovering new locations for running, and ill likely not be buying any more samsung gear if simple issues like this continue to persist.
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