Version 6.15.0.091 not working on android

[Ajscott1983]

I know a few people have already mentioned this. But maybe if more people post about it Samsung will try fix it.

I've deleted the app, re-installed it, restated my phone, cleared the cache and data. Nothing works. 

[Jayman1973]

What device are you using and could you please provide more information so we can assist you further with this issue.

[Ajscott1983]

Pixel 3a

What other information do you need?

Thanks

[Valeriya]

Hi, We request you to write back to us with a detailed description of the issue to assist you further.

[Ajscott1983]

It's basically all there in my original post.

Using a pixel 3a, I downloaded the health app and it doesn't get past the loading screen. Ive never been able to use the app. 

Let me know what other information you need

 

[Valeriya]

We request you to reach out to live chat support for remote assistance so that they can check and help you further.

[mken51]

Same problem on my Galaxy S5.  When I click Sign In it says "Samsung Account already exists in account manager".  I delete the Samsung account, click the Sign In, enter my credentials, it says "logged in" and then the Sign in screen comes up again and I'm back to "Samsung Account already exists...."  So frustrating.