Original topic:

Samsung wallet

(Topic created on: 08-06-2024 04:55 PM)
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Joj9
Beginner Level 2
Options
Samsung Pay
I tried both Samsung Wallet and Google wallet to add a gift card in order to use my gift card and every time that I go on to add the gift card it freezes. Why is that it's not fair? I had to starve last night.Because I can use my gift card....
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4 Comments
Joj9
Beginner Level 2
Samsung Pay
As mentioned above I have tried both
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Helenna
Moderator
Moderator
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Samsung Pay

Hi Joj9,

That's really sad and can definitely understand how frustrating it can be when you aren't able to add your cards to your Samsung wallet and Google Wallet.

Did you observe any error message while trying to add them? You could try clearing the cache of the Samsung Wallet app. Settings > Apps > Samsung Wallet > Storage > Clear cache. If that doesn't work, clear data instead. Clearing data will essentially reset the app. After that, restart your Phone.

For the Google Wallet app also please perform the same to Clear cache data and check if you are able to add your cards.

Thank you.

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PoohBear3
Beginner Level 2
Samsung Pay
0
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PoohBear3
Beginner Level 2
Samsung Pay
What to do about and open and close wallets
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