Original topic:

Td cards not working with Samsung pay

(Topic created on: 11-25-2021 03:52 PM)
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Tanner_33
Active Level 1
Options
Samsung Pay
Trying to add my TD visa/debit card to samsing pay and it tells me that the card is not accepted. Anyone else run into this?
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9 Comments
PókeDynamax
Active Level 6
Samsung Pay
Have you try clear cache and restart app?
Are you adding phone or watch?
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Tanner_33
Active Level 1
Samsung Pay
Yup, thats the first thing I did. I'm trying to add to phone
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PókeDynamax
Active Level 6
Samsung Pay
This might not work. Turn off wifi and add card from your cellular connection. Sometime glitches and it works.
Tanner_33
Active Level 1
Samsung Pay
Will do thanks for the advice!
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Valeriya
Moderator
Moderator
Options
Samsung Pay

Hi Tanner_33, could you share the screenshot of the error message?

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Tanner_33
Active Level 1
Samsung Pay
It just simply says this card is not accepted and gives me the option to view accepted cards on samsungs site
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Ianin
Active Level 4
Samsung Pay

In my experience, sometimes the card is not accepted because it's a card that is not used for transactions.
So if you're trying to use the card on a smartphone app or another site, it may not be accepted.

To solve it, you can try contacting the bank to replace the card with a new one. To get the new card (if possible), ask a bank in your country.
If there is no bank in your country, try the bank with the highest number of branches. If you do that, then you don't have to wait.

Members_OCltp60
Beginner Level 2
Samsung Pay

Has there been a fix for this? I'm still getting the same message...not accepted.

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Rocnuss
Beginner Level 2
Samsung Pay

Yeah try adding to samsung wallet first then import into samsung pay

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