Alexa has never shown up on my Family Hub system.

[Fsmfamily138]

I have a new Flex Refrigerator with Beverage Center and Family Hub, I got this refrigerator a week ago and Alexa still doesn't show up on my system, I'm attaching a picture of my software for more details. 

Thanks in advance

[Nylah]

Hi, we would like to ask you did you connect the Alexa app to SmartThings?

To begin, download the Amazon Alexa app, and then set up your Amazon Alexa device.

Open the Alexa app; if needed, verify your account and allow the different permissions.

Tap the Devices tab, and then swipe to and tap YOUR SMART HOME SKILLS Tap ENABLE SMART HOME SKILLS, and then tap the Search icon in the top right.

Next, search for and select SmartThings, and then tap ENABLE TO USE.

Log in and authorize SmartThings using your Samsung or SmartThings account.

Then, tap AUTHORIZE.

Once authorized, you can tap CLOSE to begin the device discovery process.

Read the next section to learn how to have Alexa discover compatible devices.

[mojrahman]

What next section? Please clarify. I have this same issue and cannot seem to find an easy solution to enable Alexa

[alocin]

 I have the same issue. I have connected smart things to alexa. Did you ever manage to resolve this? Does anyone else have this issue? if so how did you fix please! thanks in advance

[Members_fpkDRVl]

Not resolved.