- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2024 08:39 AM in
SmartthingsI have lost my Samsung S20 FE 5G phone on 31st july. I have been tracking it on smartthings find device. It keeps sending me email updates daily with location of my phone and when i go on the website it shows me the image i have attched to this message.
So my question is- Is it showing my phone location on the date and time mentioned in the image i.e ( August 4th 20:06)?
Also my phone location has changed multiple times but change in location is very minor, it shows me in this vicnity only.
Like for example my phone location updated on august 2nd - (image 2)
Please help me explain this and how can i find my phone. Thank you.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2024 10:16 PM in
SmartthingsOffline Device mode allows your phone to preserve power and still sends updates to any other Samsung phone that passes by. Newer phones use UWB while older phones will use Bluetooth (my guess bit not certain on the latter)
The location changing ever so slightly is most likely dependant on the range of other Samsung users passing by, the closer more accurate, the father less accurate. This or some small animal is trying to eat it or take it away, lol. (Jk)

- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
08-06-2024 08:24 AM in
SmartthingsHi vivek2,
Very sorry to hear that your device has been lost. SmartThings Find Track location feature will send you updates every 15 minutes with the device’s latest location.
Note: As you are using SmartThings Find to locate a stolen phone, do not go directly to the location on the map. Inform the authorities and let them retrieve it for you.
