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Original topic:

Problems adding Honeywell TCC Thermostat

(Topic created on: 01-09-2020 03:14 PM)
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ragnarsimpson
Active Level 1
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Smartthings

I am unable to add my Honeywell TCC thermostat to my smartthings account.  I follow the directions:

In the SmartThings mobile app:

  1. From the Home screen, touch the Plus (+) icon and select Device
  2. Select Honeywell and touch Thermostat, then select Total Connect Comfort
  3. Choose a Location for the device
  4. Choose a Room for the device and touch Next
  5. Tap the field that says Click to enter Honeywell Credentials
  6. Sign in to your Honeywell Total Connect Comfort account and accept the agreement to connect your Honeywell account with SmartThings
  7. Select the thermostat(s) you wish to connect with SmartThings
  8. Tap Done to complete setup

However, when I get to Step 5, the page never loads with the boxes to allow me to enter my Honeywell Credentials.  It simply shows an XML error "This XML file does not appear to have any style informaiton associated with it."

 

Can someone please let me know how to fix this.  Thanks.

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ragnarsimpson
Active Level 1
Smartthings
I did a google search of the app and found a site with all the apk files you can choose from. (Not sure if links are allowed.)
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