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Can't sign into networks after One Ui 7.0

(Topic created on: 08-06-2025 06:17 AM)
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Members_at1JD3b
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Heyo! Just got the ability to update my phone to One UI 7.0 the other day. I'm on a samsung A14 5G. But after the update I haven't been able to connect to wifis that usually require you to sign in with a browser pop up. Before hand I would just click on the wifi and it would bring up the browser, but now it just brings me to the connection details instead. Not sure how I bring back the pop-up to sign into the network.

For clarification the network is a public one with no password to it. Instead you would normally enter a email address instead in a browser and it would let you use the wifi

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Helenna
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Hi,

We’re sorry to hear you're having trouble connecting to public Wi-Fi networks after updating to One UI 7.0 on your Galaxy A14 5G.

Please try the following steps:

Forget and Reconnect to the Network: Go to Settings > Connections > Wi-Fi. Tap the settings icon next to the network > Forget. Reconnect to the network and wait a few seconds to see if the pop-up appears.

Manually Open the Login Page. Sometimes, the pop-up is blocked, but the portal can still be accessed manually: After connecting to the public Wi-Fi, open Samsung Internet or Chrome.

If the issue persists, please perform reset network settings: Go to Settings > General Management > Reset > Reset network settings. This will remove all saved Wi-Fi/Bluetooth networks be sure to back them up if needed.

Let us know how it goes!

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Helenna
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Hi,

We’re sorry to hear you're having trouble connecting to public Wi-Fi networks after updating to One UI 7.0 on your Galaxy A14 5G.

Please try the following steps:

Forget and Reconnect to the Network: Go to Settings > Connections > Wi-Fi. Tap the settings icon next to the network > Forget. Reconnect to the network and wait a few seconds to see if the pop-up appears.

Manually Open the Login Page. Sometimes, the pop-up is blocked, but the portal can still be accessed manually: After connecting to the public Wi-Fi, open Samsung Internet or Chrome.

If the issue persists, please perform reset network settings: Go to Settings > General Management > Reset > Reset network settings. This will remove all saved Wi-Fi/Bluetooth networks be sure to back them up if needed.

Let us know how it goes!

Solutions & Tips

Thanks!

I tried forgetting the network before but that didn't seem to do anything. Opening the samsung internet tab did seem to work though! Was a bit confusing as it's not my default browser so I was assuming it would be chrome. Wish it kept the shortcut by directly tapping the wifi though...

 

Thank you again!