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05-23-2026 03:08 PM in
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05-23-2026 03:57 PM in
Solutions & TipsHi S25PlusWorld,
Thank you for taking the time to share your experience with us. Your feedback about the Gallery AI drawing tool and the changes you’ve noticed since moving from One UI 8 is very important to us.
We truly value that you’ve been using this feature to enhance your photos, and we regret that the recent update has impacted your workflow. Please know that our teams are continuously working to improve AI-powered editing tools, and your comments will be shared with them to help guide future refinements.
In the meantime, we recommend ensuring your device and Gallery app are fully updated, as performance improvements are often released in subsequent patches.
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06-03-2026 11:28 AM (Last edited 06-06-2026 02:17 PM ) in
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06-03-2026 11:26 AM (Last edited 06-06-2026 02:16 PM ) in
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06-06-2026 01:52 PM in
Solutions & TipsIf you would like to stop using Galaxy AI on your device, here is how to disable it.
- Go to your device’s Settings, then tap Galaxy AI.
- Tap the switch next to “Process data only on device.”
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06-06-2026 02:16 PM (Last edited 06-06-2026 02:17 PM ) in
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06-06-2026 02:48 PM in
Solutions & TipsUnfortunately, once a software update has been released and installed, it is not possible to revert your device back to an earlier version. We know this may not be the outcome you were hoping for, and we truly regret the inconvenience this has caused.
We greatly value your loyalty as a Samsung customer, and our support team remains available to help you explore settings and customization options that may make the new interface more comfortable for your daily use.
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06-07-2026 04:34 PM in
Solutions & TipsWow, I am pissed at that condescending response for you.
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06-07-2026 04:39 PM in
Solutions & TipsI don't know why they have to screw with the things that work, the things that people enjoy. There was absolutely no reason for the change to the Gallery AI that I can see. If they can put it on once, then change it, why can't they provide another update to put it back?