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05-14-2026 12:57 PM in
Solutions & Tips- Mark as New
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05-15-2026 02:13 PM in
Solutions & TipsHi Gowsik,
Hi Gowsik,
Thank you for sharing your experience with Touch Macro in Routine. We truly appreciate the time you took to provide details. We sincerely apologize for any inconvenience this has caused.
We unfortunately don’t have the ability to view attached videos here. To ensure you receive the most accurate troubleshooting support, we kindly ask that you reach out directly to our Samsung Canada Live Chat Support (https://www.samsung.com/ca/support/service-center/). They will be able to review your video, walk through the issue with you in real time, and provide tailored guidance for your Galaxy S25 Ultra running One UI 8.5.
