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Original topic:

Second Screen not activating

(Topic created on: 09-16-2023 06:43 PM)
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Malick97
Beginner Level 3
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Solutions & Tips
I am not able to use second screen on my galaxy tab S8 after recent update, anyone else facing the same issue?

1 Solution


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Nylah
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Hi, I request you to please follow the below steps and check.

Here is the path:

Power the device off.

Press and hold the Volume Up key and the Power key.

Navigate with the Volume keys to the wipe cache partition option and press the Power key to select.

Performing a wipe cache partition removes any temporary files that may be causing an issue with the device.

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3 Comments
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Nylah
Moderator
Moderator
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Solutions & Tips

Hi, I request you to please follow the below steps and check.

Here is the path:

Power the device off.

Press and hold the Volume Up key and the Power key.

Navigate with the Volume keys to the wipe cache partition option and press the Power key to select.

Performing a wipe cache partition removes any temporary files that may be causing an issue with the device.

Malick97
Beginner Level 3
Solutions & Tips
Hi,
Thank you for your reply. I was able to solve the issue after clearing the cache. The only change in the steps was to connect the tablet to a computer with USB cable and then perform the given steps.
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Helenna
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Hi, we are happy to see that your issue get resolved after performing the above steps.

We appreciate your efforts.

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