- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-16-2023 06:43 PM in
Solutions & TipsSolved! Go to Solution.
1 Solution
Accepted Solutions

- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
09-16-2023 08:16 PM in
Solutions & TipsHi, I request you to please follow the below steps and check.
Here is the path:
Power the device off.
Press and hold the Volume Up key and the Power key.
Navigate with the Volume keys to the wipe cache partition option and press the Power key to select.
Performing a wipe cache partition removes any temporary files that may be causing an issue with the device.

- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
09-16-2023 08:16 PM in
Solutions & TipsHi, I request you to please follow the below steps and check.
Here is the path:
Power the device off.
Press and hold the Volume Up key and the Power key.
Navigate with the Volume keys to the wipe cache partition option and press the Power key to select.
Performing a wipe cache partition removes any temporary files that may be causing an issue with the device.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-17-2023 10:35 AM (Last edited 09-17-2023 10:36 AM ) in
Solutions & TipsThank you for your reply. I was able to solve the issue after clearing the cache. The only change in the steps was to connect the tablet to a computer with USB cable and then perform the given steps.

- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
09-17-2023 05:22 PM in
Solutions & TipsHi, we are happy to see that your issue get resolved after performing the above steps.
We appreciate your efforts.
