Original topic:

Updates

(Topic created on: 07-08-2026 10:46 AM)
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TimToth
Beginner Level 2
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Solutions & Tips
Why is my email - gmail stopped updating ? 
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Haisley
Moderator
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Solutions & Tips

Hi TimToth,

Thank you for reaching out. Let’s go through a few quick troubleshooting steps that may help:

Check Sync Settings: Go to Settings → Accounts and backup → Manage accounts → Gmail and ensure Sync account is turned on.

Clear App Cache: Open Settings → Apps → Gmail → Storage → Clear cache. This often resolves temporary sync issues.

Update Gmail App: Visit the Google Play Store and make sure Gmail is updated to the latest version.

Battery/Power Saving Settings: Go to Settings → Battery and device care → Battery → Background usage limits and ensure Gmail isn’t set to “sleep.”

Check Connectivity: Verify that Wi‑Fi or mobile data is stable, as weak signals can interrupt syncing.

Re‑add Account: If the issue persists, remove your Gmail account from the device and add it back again.

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