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Original topic:

Samsung Tab S9 pre order

(Topic created on: 10-10-2023 02:06 AM)
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szerrrw
Active Level 1
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Support
I got my Samsung Tab s9 on pre oder sale. Can you please help me because I still haven't got the other exclusive promos like the free Microsoft 365 subscription and free YouTube Premium.

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3 Solutions


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Solution
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I believe it takes a while to receive the benefit after registration of the device. I heard it's around 30 to 60 days after activation? Not sure though. Best to monitor your tablet's benefits section and your email for the next month or two. And then please keep us posted here.

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Is this still not resolved?

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Hello, is this resolved or not yet?

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18 Comments
Support
It should be sent to your email.
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szerrrw
Active Level 1
Support
I didn't received any :(
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Support
Is this the Members app on your tablet?
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szerrrw
Active Level 1
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Yes
Support
Weird. I got mine some time back
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Solution
Support
I believe it takes a while to receive the benefit after registration of the device. I heard it's around 30 to 60 days after activation? Not sure though. Best to monitor your tablet's benefits section and your email for the next month or two. And then please keep us posted here.
szerrrw
Active Level 1
Support
Accept solution
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Support
Hi! Sorry for not being clear, you need to press the 3 dots and select the option that says "accept solution" 😊
windsilence
Active Level 1
Support
Still haven't received any of the benefits yet on my end..