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01-04-2021 03:53 PM in
TabletsI have the Tab S7+ connected to my S10+. When I make a call on the tablet I get a brief message at the bottom saying No network connection and it does not make the call. But that's not possible because I have a very strong signal and the internet works. If I get a call to my S10+ it does not ring on the tablet either BUT I do get a missed call notification on the tablet if I don't answer the S10+. So there is some communication. I already reset my network connection, cleared the cache and data on the Call & text app and Phone app, rebooted my router, my Tab and Phone are on the same Wi-Fi network but nothing helps. Now there are some times that it works so I can't seem to pin point the issue here. Any help would be appreciated.

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01-04-2021 08:57 PM in
TabletsHi ArtTech,
Sorry for the inconvenience caused to you. Is your Tab and the Phone is signed in to the same Samsung Account? As long as your devices are logged in to the same Samsung account. You will never miss a call and reply to messages, even when your phone’s not around.
Please follow the below steps and check:
- Ensure you have successfully signed in to the same Samsung Account on your compatible Galaxy phone & Tab.
- On your Galaxy phone, head to your Settings >> Advanced features.
- Toggle on Call & text on other devices
- Tap on the Agree button to proceed to the next step.
If you would like to read the T&C's and Privacy Policy, simply tap on the links above the Agree button.
- Once you have completed the setup on your Main device, follow the above steps to link your compatible Galaxy Tab.
- Please ensure that your Tab is connected to an internet connection and the same Samsung Account to successfully setup to this device.
- When the setup is complete on your Galaxy Tab, you should be able to view the Connected to - Your connected device should be your Galaxy smartphone.
- On your Main device, you will also be able to view all registered devices and customize the settings.
- You are also able to toggle on Use mobile networks, by enabling this setting other devices are still able to receive calls and messages even when your mobile isn't connected to a Wi-Fi network.
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01-05-2021 04:36 PM in
TabletsYes I am on the same Samsung account on both devices. The Tab S7+ is listed and linked under the Call & text on other devices menu of my S10+ and on the tablet I see my S10+ and phone number shown.
