Original topic:

Google Authenticator

(Topic created on: 12-05-2020 04:43 PM)
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Rest8901
Beginner Level 2
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Hello the Google authenticator camera will not focus on QR codes but in the camera app it works fine how do I fix this. Tab-E
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2 Comments
Halston
Moderator
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Hi Rest8901,

Welcome to the Samsung Members Canada. Please try to clear the cache and force stop the Google Authenticator app and check.

Follow the below steps to clear the cache of the Google Authenticator App:
Open Settings >> Apps >> Google Authenticator >> Storage >> Clear cache. 
To force stop the app: Open Settings >> Apps >> Google Authenticator >> Storage >> Force Stop.
If the issue persists, I would like to request you to contact the app developer. Certainly, they will assist you accordingly.

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shahooda
Beginner Level 2
Tablets
how can open Google authentication
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