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12-05-2020 04:43 PM in
Tablets
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12-05-2020 08:02 PM in
TabletsHi Rest8901,
Welcome to the Samsung Members Canada. Please try to clear the cache and force stop the Google Authenticator app and check.
Follow the below steps to clear the cache of the Google Authenticator App:
Open Settings >> Apps >> Google Authenticator >> Storage >> Clear cache.
To force stop the app: Open Settings >> Apps >> Google Authenticator >> Storage >> Force Stop.
If the issue persists, I would like to request you to contact the app developer. Certainly, they will assist you accordingly.
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01-27-2021 12:15 PM in
Tablets