Original topic:

HELP

(Topic created on: 04-18-2020 08:21 AM)
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steph9332
Beginner Level 2
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Tablets
Since a couple of days my tablets keeps saying that I ve reach my data limit but it use to be always on the wi-fii and looks like they are both on dont what happened but never I had any data problem for the last 2 years and suddenly I do please help me found out why and turn off that data thing so I can go back to using only the wi-fii :(
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Kinsley
Moderator
Moderator
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Tablets

Hey @steph9332,

First check whether the data connection is enabled or disabled.

And have you set any mobile data limit?

Please check that by following steps:

Open  Settings >> Tap Network & internet >>  Data usage >> Tap Mobile data usage Settings >> Tap Data warning >> Disable if any data warning is enabled or set higher data limit.
If you set any mobile data limit and when that limit is reached a warning message will popup or appear.
 
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