Original topic:

Samsung Galaxy Tab S8+ Bluetooth keyboard Trackpad issue

(Topic created on: 06-17-2025 08:58 AM)
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Malav
Beginner Level 2
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Tablets
My Samsung Galaxy Tab S8+ is having issue after One UI 7 software update. While using my tablet in DeX mode, the bluetooth keyboard trackpad does not click on any settings or apps. It works fine in normal mode. Anyone having same issue with One UI 7 Samsung Dex?
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Helenna
Moderator
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Tablets

Hi Malav,

We are sorry to hear that your'e experiencing issues with Bluetooth keyboard trackpad functionality in Samsung DeX mode after the One UI 7 update on your Galaxy Tab S8+.

This appears to be a software-related issue introduced in the latest update, and our team is currently reviewing related feedback.

In the meantime, here are a few things you can try:

Toggle DeX Off/On and reconnect the keyboard

Forget and re-pair the Bluetooth keyboard under Settings > Connections > Bluetooth

If available, test with a wired mouse to confirm DeX click response

Ensure all Samsung and system apps are fully updated via the Galaxy Store and Play Store

If the issue continues, please report it through the Samsung Members app so our developers can review the logs: Samsung Members > Support > Send feedback > Error reports > Samsung DeX

We appreciate your patience while we work on a resolution.

Thank you.

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