Original topic:

The Facebook app is so buggy on one ui 7 (Galaxy Tab S9)

(Topic created on: 04-29-2025 02:14 AM)
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KrutC
Beginner Level 2
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Tablets
I cant put on landscape mode, story thumbnails are bright white, cant click products on facebook marketplace. Videos and pictures are too stretched when clicked on. Like hello?
4 Comments
Helenna
Moderator
Moderator
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Tablets

Hi KrutC,

Thanks for bringing this to our attention. It seems like there are compatibility issues between the Facebook app and the new One UI 7 update.

Here are a few steps you can try in the meantime:

Clear Facebook's cache via: Settings > Apps > Facebook > Storage > Clear cache

Use the browser version of Facebook (Samsung Internet or Chrome) it’s more stable on tablets at the moment.

Report the issue to Facebook directly via: Facebook app > Menu > Help & support > Report a problem.

We’ll continue monitoring this. Please let us know if you see a Facebook update that fixes it.

JohnnyK
Active Level 6
Tablets
Hello Helenna, I updated Facebook and still have issues such as the absence of dark mode, and I can't view the application in landscape on my Tab S9 Ultra.
Getting the Dark mode back will be awesome
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Helenna
Moderator
Moderator
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Tablets

Hi JohnnyK,

We're sorry to hear that you're still facing issues with Facebook, particularly with dark mode and landscape orientation on your Galaxy Tab S9 Ultra.

Since Facebook is a third-party app, certain features like dark mode and landscape support are managed directly by (Facebook's developer). We recommend also reporting this directly through the Facebook app via Settings > Help & Support > Report a Problem, so their team is aware.

In the meantime, make sure your system-wide dark mode is enabled by going to Settings > Display > Dark mode. While this doesn't force dark mode in all apps, some do respect this setting.

We hope Facebook restores full compatibility in an upcoming update. Let us know if you need help with anything else!

Thank you.

JohnnyK
Active Level 6
Tablets
Thanks for sharing tips, Helenna. This is very helpful
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