BP not available on watch 4 classic... Sm-r890

[kernel31337]

I'm getting this message in the application on the phone...

On the watch look like only ECG available...

When running health monitor on the watch it open on ECG...

What I'm doing wrong???

[Helenna]

Hi, we request you to verify if you have followed the below steps:

• Check if the software of your Galaxy Watch device is the latest version.

• Also, your Galaxy mobile device should be based on Android N(7.0) OS and higher.

1. On your watch, enter the Bluetooth pairing mode for connection.

2. On your mobile device, launch the Galaxy Wearable app. If necessary, update the Galaxy Wearable app to the latest version.

3. Follow the on-screen instructions to complete the connection.

2. Discover the 'Samsung Health Monitor' feature from pre-installed app on watch face and watch widget.

• Phone app is also required to enable the feature. For this, it's required to download the 'Samsung Health Monitor' application from Google Play Store or Galaxy Store.

3. Understand the results, cautious and instructions before using.

• Wear your Samsung Watch on wrist and make sure the watch is snug on your wrist. You can always change the wrist selection later in the settings.

• Open the ECG Monitor app on your Galaxy watch. And, rest your fore arms on a table and lightly rest a fingertip on the top button for 30 seconds.

4. Take on-demand ECG measurement on a calibrated watch.

• Through Samsung Health Monitor, you can store and manage measurement result, and review the detailed result on phone.

[kernel31337]

BP are not available?
Because ECG working fine ...
Cannot do BP...
I have what needed to calibrate...
But on watch when opening health monitor... Only ECG offered...

[kernel31337]

As picture show ... I'm taking about BP reading

[kernel31337]

I'm using sm-r890 with galaxy a53...
All latest version
All updated