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10-28-2024 12:32 PM in
Wearables
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10-28-2024 01:11 PM in
WearablesHi Shahamam416,
The issue with your Galaxy Buds Pro 3 skipping tracks and producing a popping sound could be caused by either a bug, a Bluetooth connection problem or a compatibility issue. Please try the below steps to resolve the issue:
Clear Bluetooth Cache on Your Phone: Go to Settings > Apps > Bluetooth (you may need to enable "Show system apps" in the menu). Select Storage > Clear cache. This can help resolve connection issues between the Buds and your device.
Unpair and Re-pair Your Buds Pro 3: In Bluetooth settings, forget the Galaxy Buds Pro 3 from your list of paired devices.
Place the buds back in the case, wait a few seconds, and then re-pair them through the Galaxy Wearable app or Bluetooth settings.
Test the Galaxy Buds Pro 3 on a different music streaming app, if it could be related to app compatibility.
If nothing works, please reset the earbuds to their default settings which can sometimes fix unexpected behavior.
Thank you.
