Original topic:

Fake tracking

(Topic created on: 08-19-2023 06:04 AM)
Jctiger84
Active Level 2
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Wearables
I have the Galaxy Watch 6 (regular). It's been confirmed that the watch creates fake steps tracking and sleep records. So, I didn't wear my watch last night, sat in my bag all night. Woke up this morning to 356 steps counted while I was laying in bed, and it recorded a sleep record without it being on my wrist.

It appears that I have ghosts in my room that wear my things.

Who else is experiencing this? I think this is terrible on Samsung's part. And I hope they see this message and write me.
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4 Comments
Nylah
Moderator
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Hi, I request you to please perform reset on the watch by following the steps in the given link once and check again.

https://www.samsung.com/ca/support/mobile-devices/samsung-smartwatch-reset/

Jctiger84
Active Level 2
Wearables
Thank you! I'll do this and see if this weird problem persists.
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Nylah
Moderator
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Hi Jctiger84, just to confirm are you still facing the problem after performing the above steps ?

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Jctiger84
Active Level 2
Wearables
I'll let you know. I did the reset today and will test over the next few days.
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