Original topic:

Galaxy watch 6 whatsapp app not working well

(Topic created on: 08-29-2023 03:08 AM)
2668 Views
safeer233
Beginner Level 2
Options
Wearables

i am downloaded whatsapp in my watch 6 classic. everything work fine. but I cannot download or send any media, and I am only receiving notifications. When I try to send a voice or photo from my watch, it keeps loading forever


When I tried downloading a photo manually from the watch, it kept loading. The same thing i can download in my mobile device. 
Also, I can record voice messages, but they don't get sent. do i have to do something in settings ? 

9 Comments
Helenna
Moderator
Moderator
Options
Wearables

Hi, we request you to please back up the watch and perform reset on it by using the below link once and check.

https://www.samsung.com/ca/support/mobile-devices/samsung-smartwatch-reset/

0 Likes
SirTeufel
Beginner Level 2
Wearables

The generic reset your watch answer  LOL.

0 Likes
hutcham
Beginner Level 2
Wearables
Whatsapp technologiquement very buth
0 Likes
Sajeerkk
Beginner Level 3
Wearables

Hi , did you got fix that issue, i also have the same issue, 

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ThomasTong
Beginner Level 4
Wearables

I am facing the same issue with my galaxy watch 6 classic. 

I send my watch to the Samsung centre where I bought the watch and the personnel there told me this is whatsapp issue. 

I was told to wait for a new updates from Whatsapp to fix on the bug.

 

Is this true?

 

0 Likes
Samsung_JJDI1of
Beginner Level 2
Wearables

I have the same problem 

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Samsung_JJDI1of
Beginner Level 2
Wearables

Me too still on october 14

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jorgemorenor
Beginner Level 2
Wearables

My problem is that I can see the messages, but I cannot make voice notes or reply to messages with voice.

0 Likes
Samsung_NuMkaDs
Beginner Level 3
Wearables

I am facing the same issue and also I did reset my watch twice and not luck.

Somebody did fix it?

0 Likes