Original topic:

Galaxy Watch Ultra Health Notification Can Not Be Removed

(Topic created on: 07-24-2024 09:14 PM)
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Firas7
Beginner Level 3
Options
Wearables
I get notifications every night when bedtime comes (I can see it's night outside with windows I don't need my watch telling me it's bedtime every night). I disabled the notifications on my watch 6 classic on the settings under app and choosing the permissions but for the watch Ultra, it says that it's locked. What?

Samsung, you NEED to fix this. I can not tell you how important controlling notifications on your wrist is. Why remove it from one watch to the other? I expect an update ASAP to give us the option to enable to disable Samsung Health Notifications on the Galaxy Watch Ultra. 

You already didn't include a rotating bezel on the Ultra even though we can use it to swim (how do you expect me to use the touch screen with water huh??). Now you also take our liberty to choose if we want the multiple daily notifications about waking up and having goals, bedtime, etc.? Nah, we can't have that. I'm gonna wait for that update, I still have 26 days to return the watch, this is a deal breaker for me on top of the bezel missing🙄

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3 Comments
Helenna
Moderator
Moderator
Options
Wearables

Hi Firas7,

We certainly understand your disappointment on this issue. We kindly request you to send an error report using Galaxy wearable app.

Launch the Galaxy Wearable app > Tap on menu > Select Contact us > Tap on Error Reports > Select the device you would like to raise the error report for > Tap on Frequency > Choose between Once, Often or Sometimes > Tap on the text box and explain the issue you are facing with your Galaxy device > Once you are ready to send your error report select > Please ensure Send system log data is ticked.

An expert from the Samsung Members team will try and respond to the report as quickly as possible.

Meanwhile, we will monitor this issue and communicate to the relevant team.

Thank you.

0 Likes
Max527
Active Level 1
Wearables
Do your job HELENNA
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TheFarstrider
Beginner Level 3
Wearables

I am seriously considering returning my Watch Ultra because of this. The fact that Samsung did this as a deliberate choice to force use of these tools is controlling and immature. This is exactly the sort of micromanagement that I avoid Apple for.